Centralized Receiving System

Providing an alternative to emergency department visits and incarceration.

The Centralized Receiving Center (CRC) provides adults experiencing a crisis a convenient point of entry into the mental health and substance use systems for immediate assessment, as well as subsequent referral and linkage to appropriate and available providers and services.


Services Offered

  • Assessments
  • Crisis Support/Emergency Services
  • Psychiatric Services
  • Case Management
  • Care Coordination
  • Referral and Linkage
  • Peer Recovery Support
  • 24/7/365


Adults, over 18 years of age, with behavioral health and/or substance use issues who are in need of Crisis Support services and do not meet the criteria for a Baker Act or Marchman Act.

Crisis services means short-term evaluation, stabilization, and brief intervention services provided to a person who is experiencing an acute mental or emotional crisis to prevent further deterioration of the person’s mental health and whom shall give informed consent for voluntary treatment.


  • Reduce the inappropriate utilization of emergency rooms
  • Provide an alternative to incarceration
  • Increase the quality and quantity of services through coordination of care and recovery support services
  • Demonstrate improved coordination of care and improvements in client outcomes
  • Improve access and reduce processing time for persons served and law enforcement officials transporting the target population

Referral Process

For individuals that may benefit from CRC services, please call 954-606-0911 to initiate a referral.


Staff is available to provide training on how the CRC can assist with helping the Emergency Departments and Law Enforcement with diversion alternatives and community resources for those in mental health and substance abuse crises.