Centralized Receiving System (CRS) Navigator

The role of the Navigator is to assist, not only individuals who are entering the behavioral health system, but law enforcement, acute care facilities, and other stakeholders in identifying specific programs/organizations that will provide resources to the individual; establishing effective links between appropriate health and social resources. This role will navigate the health and community care system thereby freeing up time for the clinical staff to care for individuals. Services are provided in accordance with accepted standards of professional practice and policies and procedures of HBH while assuring that the program operates within the guidelines established by the Central Receiving System grant, the Department of Children and Families/BBHC in a manner that is consistent with HBH mission, vision and values. Requires a minimum of a high school diploma or equivalent; Bachelor’s Degree preferred. Related training or work experience such as case management, advocacy or similar role desirable. Familiarity with: the various resources within the local community; medical terminology normally acquired over one or more years of work experience in related service; the basic structure of the state mental health system and how it works; and the basic definition and dynamics of recovery. This is a direct service position that could require availability to work irregular hours, including evenings, and weekends.

Section: Centralized Receiving System

Location: Broward County

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